customer relationship imprinting soft cover book

Follow This Formula & Your Customers Will Follow You

Losing customers is too expensive. Forget about customer loyalty and unlock the power of customer imprinting. Learn how to attract, acquire and retain more customers who will follow you regardless of circumstances. Follow this formula and your customers will follow you!

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It's More Than A Book...We Are Here To Serve Your Team


    CLICK HERE to explore ways to improve your service efforts with limited time investment? The Blue Box Project will make great use of your service leadership’s time.


    CLICK HERE to find a way to make your customer’s day...and make it stick! Let us educate your team with our amazing Customer Relationship Imprinting online course!


    CLICK HERE if you need to motivate your team. Michael's keynote will motivate, encourage and challenge your team with his engaging and humorous communication style! He is also available for trainings and workshops. Let's make your next event amazing!


    CLICK HERE Let us train your staff and provide all the elements your team needs to deliver exceptional service without exception. This all-inclusive package is customer tailored to your organization's needs. This includes Michael's speaking, training, online course material and onsite services. This truly is transformational to your customer service efforts.